Why won’t my order go through?
There are a few reasons your order might not be completed.
- You may not have enough money available in your account.
- Your debit or credit card may be expired.
- The Billing Address that you entered does not match the address that your Card statement is sent to.
How do I set up an account?
You can set up an account on our website when you place an order. Put whatever you would like in your Shopping Cart. Click Proceed to Checkout. Fill out your Bill To information. At the bottom of that screen there is a box you can check to Create an Account. When you check it, you will be prompted to create a password.
Is this The Wandering Bull that used to be in Attleboro, MA?
Yes, Paul and Andy Bullock ran The Wandering Bull in Attleboro Mass. for many years. In 2011, Chris Bullock moved the store to Washington, NH.
I don’t want to order online. What can I do?
- Call us 1-800-430-2855 Mon – Fri 9:00 AM EST – 4:30 PM EST to place your order
- Fill your Shopping Cart and fill out your billing and shipping information on the website. Use the Print Order Form button at the bottom and print your order to mail to us with a Check or Money Order.
- Use a piece of paper to write down all of the items you want to order with their prices. Add $9.95 for standard shipping and mail it to us with your payment.
What is the business mailing address?
The Wandering Bull, LLC
P.O. Box 496
Washington, NH 03280
How long will it take my order to arrive?
The Wandering Bull, LLC is located in Washington, NH. Most orders that we ship arrive in 2-3 business days. Orders to the western part of the U.S. generally take 4 -5 days to arrive. International orders can take at least 2 weeks and possibly longer if they sit in the Customs for your country.
Why do you want my email address and phone number?
When we process your order, we can send you the tracking number if we have your email address. We ask for your phone number so we can contact you if we have a question about your order. We never share or sell your information with anyone.
Do you ship internationally?
Yes. All international orders must be pre-paid. We ship via USPS (United States Postal Service). You can view estimated Shipping & handling rates during the check-out process. Our prices are listed in U.S. Dollars. We are not responsible for exchange rates or additional charges imposed by your credit card company or customs in your country.
Do you have a walk-in store?
We run our mail order business from a warehouse located at the top of a private dirt road in rural Washington, NH. We have cozy display space but most of our products are stored in boxes. Customers are welcome to visit, but we request that you call 800-430-2855 to let us know when you would like to visit. We can advise you about road conditions and who will be available to assist you.
Do you sell tobacco?
No, we do not. We sell a Woodland Blend Smoke Mix that does not contain tobacco.