Shipping and Ordering Information
U.S. Shipping
Our standard shipping charge of $7.95 gets your package sent anywhere in the U.S.
by UPS Ground, or USPS Priority Mail (we'll decide the quickest way, based on your
location). (APO/AE addresses will ship US Mail). You may also choose UPS Expedited
services at checkout. We cannot further reduce shipping, even if you only order one
small item. Every order must be invoiced, sent to shipping, packaged and mailed.
We feel our pricing is fair and competetive. You can choose the number or value of
your items and determine if the shipping charges will work for you. There is a
$15.00 minimum order required (before shipping and taxes).
HI and AK also receive shipping at $7.95 for packages weighing up to 4 lbs. There is
an additional charge of $6.00 for every 4 lbs over this.
Premium shipping options (UPS Next Day Air, 2nd Day Air, UPS 3 Day Select) will be
billed actual shipping charges, per UPS Residential rate table, plus a $3.00 handling
fee. UPS does not include Saturday or Sunday as "shipping days". While these
services are for the actual time in shipment, and we attempt to prioritize these
orders, time is also required to receive, pull & ship your order. This can be 1-2 days,
depending on when your order arrives.
We are open Monday - Friday 8:30am - 5:00pm EST.
U.S. Shipping
Our standard shipping charge of $7.95 gets your package sent anywhere in the U.S.
by UPS Ground, or USPS Priority Mail (we'll decide the quickest way, based on your
location). (APO/AE addresses will ship US Mail). You may also choose UPS Expedited
services at checkout. We cannot further reduce shipping, even if you only order one
small item. Every order must be invoiced, sent to shipping, packaged and mailed.
We feel our pricing is fair and competetive. You can choose the number or value of
your items and determine if the shipping charges will work for you. There is a
$15.00 minimum order required (before shipping and taxes).
HI and AK also receive shipping at $7.95 for packages weighing up to 4 lbs. There is
an additional charge of $6.00 for every 4 lbs over this.
Premium shipping options (UPS Next Day Air, 2nd Day Air, UPS 3 Day Select) will be
billed actual shipping charges, per UPS Residential rate table, plus a $3.00 handling
fee. UPS does not include Saturday or Sunday as "shipping days". While these
services are for the actual time in shipment, and we attempt to prioritize these
orders, time is also required to receive, pull & ship your order. This can be 1-2 days,
depending on when your order arrives.
We are open Monday - Friday 8:30am - 5:00pm EST.
The Wandering Bull, Inc.
International Shipping Information
All international orders must be pre-paid. Credit card is the quickest method. We
ship UPS. You can get an idea of the various rates during the check out process.
Shipping will be added to online orders. We cannot ship conch shells or ermine
products out of the US. Many other items such as abalone shells, cowrie shells,
coyote, dentillium, pheasant skins or feather, porcupine quills or rabbit skins require
a $55.00 fee to Fish and Wildlife. These are items that can be exported, however it
would depend on your country if they can be imported. It is your responsibility to
determine this information.
We cannot list your item as a gift or reduce invoice pricing for duty purposes.
Any order shipped "UPS Ground International" or "UPS Ground to Canada" will have
a minimum charge by UPS of $29.00 brokerage fee. Expedited shipments include
that fee. (This includes Canada and Mexico). Whether your government charges
taxes or other duties on the goods is your responsibility to determine and pay. Due
to excess regulations and paperwork, we require international orders to be a
minimum of $100.00 merchandise.
All international orders must be pre-paid. Credit card is the quickest method. We
ship UPS. You can get an idea of the various rates during the check out process.
Shipping will be added to online orders. We cannot ship conch shells or ermine
products out of the US. Many other items such as abalone shells, cowrie shells,
coyote, dentillium, pheasant skins or feather, porcupine quills or rabbit skins require
a $55.00 fee to Fish and Wildlife. These are items that can be exported, however it
would depend on your country if they can be imported. It is your responsibility to
determine this information.
We cannot list your item as a gift or reduce invoice pricing for duty purposes.
Any order shipped "UPS Ground International" or "UPS Ground to Canada" will have
a minimum charge by UPS of $29.00 brokerage fee. Expedited shipments include
that fee. (This includes Canada and Mexico). Whether your government charges
taxes or other duties on the goods is your responsibility to determine and pay. Due
to excess regulations and paperwork, we require international orders to be a
minimum of $100.00 merchandise.
Returns
We guarantee your satisfaction or we will refund your money (less shipping charges)
on receipt of goods returned within thirty (30) days, in saleable condition. Please
call ahead so we can expect it and be sure to include a copy of your invoice.
If the return is due to an error on our part (eg. shipped an incorrect item) we will
also reimburse you for return shipping costs.
Due to a high number of returns after 30 days, please note that we WILL charge a
15% restocking fee except under exceptional circumstances.
We guarantee your satisfaction or we will refund your money (less shipping charges)
on receipt of goods returned within thirty (30) days, in saleable condition. Please
call ahead so we can expect it and be sure to include a copy of your invoice.
If the return is due to an error on our part (eg. shipped an incorrect item) we will
also reimburse you for return shipping costs.
Due to a high number of returns after 30 days, please note that we WILL charge a
15% restocking fee except under exceptional circumstances.
Wholesale/Dealers
If you are a business interested in wholesale purchasing we'd love to hear from you.
We must have your reseller certificate onfile in order to send you wholesale catalog
and pricing information. You may fax that information to 508-866-2757. Please
include a copy of your letterhead or business card as well, and indicate the address
you want the information mailed to. Current wholesale customers can find more
information and pricing online at wholesale.wanderingbull.com. If you do not have a
User ID and Password, you can email or call for that information.
If you are a business interested in wholesale purchasing we'd love to hear from you.
We must have your reseller certificate onfile in order to send you wholesale catalog
and pricing information. You may fax that information to 508-866-2757. Please
include a copy of your letterhead or business card as well, and indicate the address
you want the information mailed to. Current wholesale customers can find more
information and pricing online at wholesale.wanderingbull.com. If you do not have a
User ID and Password, you can email or call for that information.
| 2009 The Wandering Bull, Inc PO Box 496 Carver MA 02330 800-430-2855 |
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